Australia, Brisbane, Queensland
Posted 5 months ago

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.


IT Skills:

  • ITIL v3 Foundation (preferred if certified as well)
  • Windows 10 & Office apps
  • Office 365 (e.g. OneDrive, Exchange Online, Teams, Sharepoint, AzureAD, EMS)
  • iOS and Android, mobile device support
  • macOS
  • Service tool knowledge (SNOW)
  • Asset and hardware management
  • L2 EUC skills with O365 knowledge

Soft Skills:

  • Excellent oral and written communication skills
  • Customer-oriented (Service awareness)
  • Excellent interpersonal skills
  • Open and positive personality
  • Team Player
  • Analytical Thinking
  • Problem-Solving skills
  • Able to adapt to a fast-evolving technology environment and ability to learn
  • Able to assume day-to-day responsibilities generating specific deliverables
  • Able to deliver service to Senior Executive people
  • Ability and willingness to work outside of office hours and be available “on call”.
  • Proactive attitude
  • Flexibility
  • Availability to travel (within country/cluster)
  • Stability / Stress tolerance


  • English – Fluent
  • Local Language – Fluent

Work Experience:

  • 1-2 years experience in PC support, Help Desk, or IS Customer Service area in complex environments
  • 1+ years’ experience (an asset)
  • An equivalent combination of education and related experience may also serve to meet these minimum requirements.

What next? 

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to

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