EUC Service Delivery – Stuttgart, Germany, Europe

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organizations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Job Description:

• Worked in End User Computing / Services area
• Worked in a customer-facing role for at least 4 yrs.
• Automobile / Automotive industry experience
• ITSM certified and experience in managing day to day IT operations within SLA KPI framework
• Understand the client EUC setup and support structure and pitch in for opportunities
• Develop standard configuration and documentation
• Manages system access, security, and spam/anti-virus controls
• Responds failures and works with service providers to resolve discrepancies
• Implement system configuration changes, as requested
• Business development in EUC support area starting with Germany locations and expanding in other EU countries

Knowledge, Skills and Abilities

• Ability to learn new technologies quickly.
• Ability to configure and administer desktops and servers.
• Ability to maintain system documentation.
• Team Player.
• Good interpersonal and communication skills.
• Schedule flexibility.
• Customer service focus essential

Experience in a similar role:

• 4 years of relevant experience.

What next? 

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers@axiomtechnologies.com